Help
- What's Spokn?
- We are not always online, but we expect our telephones to work all the time. Spokn is an Internet telephony service that works all the time, whether you are online or offline, on laptop or the mobile, travelling or at home. Spokn's services are either for free or very nominally charged. Spokn provides 24 hour customer support, even to the free users.
- What's Spokn ID?
- Spokn ID is your own 7-digit number. It is Free. The Spokn ID is a number so that your folks can dial you from their regular phones. When you choose your own Spokn ID, take a seven digit number that
you can remember well (like your date of birth, last digits of your mobile phone, etc.)
- What's VMS?
- VMS is a recorded message of 20 seconds max. When you are unable to take calls, the callers are prompted to leave a VMS for you. Unlike regular voicemail, you can also send a VMS to any phone, another Spokn ID or an email. When someone receives a VMS, they are also prompted to send a reply (if any) without any additional cost. VMS to other Spokn IDs and emails are free. VMS to regular phone numbers is charged.Read more
- How does it work with regular phones?
- You can pass on the numbers of access lines to your callers. They call the access line and on prompt punch in your Spokn 7-digit ID, your dialer will ring.
- What's a Direct Number?
- A direct number costs one dollar per month. It is a regular phone number (these are available in seven countries) that callers can dial and it will ring your dialer. Numbers in more countries will be added in the future.
- What actually happens when someone calls me on Spokn?
- You could be logged in from multiple devices at once (like Spokn dialer on your laptop, a SIP device at home and from your mobile dialer too). If you have (optionally) enabled call forwarding, your regular phone will also ring.
The call will ring on all of them for 15 seconds. If you pick it up, other phones will stop ringing. If you didn't pick up the call on any of the phones, the caller is prompted to leave a VMS for you. Read more.
- Does Spokn support SIP?
- Yes, Spokn supports SIP. Use your 7-digit ID and password with 'spokn.com' as the SIP server name to login using any SIP device/client.
- What's Free?
-
- All calls to other Spokn IDs are free.
- Incoming calls from other Spokn IDs are free.
- Incoming calls from regular phones are free.
- VMS to other Spokn IDs and email addresses are free.
- All incoming VMSs are free.
- What's paid?
- As a general rule, we only charge when we have make outbound calls to regular phones (as they in turn cost us money).
- VMS and calls to regular phones are charged.
- Calls forwarded to regular phones are charged.
- Callback service is charged.
- Direct numbers are charged at one dollar a month.
- All these charges are deducted from your credits.
- View our pricing in detail
- Does Spokn support SMS?
- No, instead you can send VMS. It is not only cheaper but even more phone.
They'll love to hear from you!
- Does Spokn work with my mobile?
- Spokn's dialers are available for all Windows Mobile phones
We also have configuration utility for Nokia phones
We have a special app that enables Callback service on BlackBerry phones
- How's Spokn different from Skype?
- Quickly, Skype charges for many services that are free on Spokn.
Read all about it here
User Manuals
